/ SHIPPING POLICY
/ PICK UP SERVICE
Shipping is provided through the lowest cost courier.
PO Boxes ship with Canada Post. This is the only courier that will deliver to PO Boxes, please select the correct shipping rate.
We Ship within Canada only at this time.
We are located in Windsor, Ontario Canada.
Free Shipping Policy (Ontario and Quebec Only)
We’re excited to offer Free Shipping on orders of $100 or more traveling to Ontario and Quebec.
Please review the following conditions:
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Order Minimum: Your order total must be at least $100 to qualify.
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Exclusions: Bulk hay products are not eligible for free shipping due to their size and weight.
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Delivery Restrictions: Free shipping is not available to PO Boxes. A physical Canadian street address is required.
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Carriers & Transit Time: Orders that qualify will ship with the carrier and method of our choice. Delivery times may vary depending on your location.
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Additional Charges: Please note that customers in certain remote or rural areas may be subject to additional surcharges. If this applies, we’ll contact you before shipping your order.
/SHIPPING TO USA
Local Pick up is also available for orders. Please select Local Pick up in shipping options. You will be notified when your order is ready to pick up and the address near Banwell Rd Windsor. Please confirm a pick up time prior to arriving.
Please note Toys are made in house , during Holiday's or larger orders, your order will take longer to ship.
Thank you.
Important Shipping Update for U.S. Customers
Starting August 29, 2025, shipments from Canada to the U.S. are now subject to extra fees, paperwork and taxes. At this time there is a pause on shipments to the US.
I appreciate your understanding and will update the shipping policy as things change.
